Built-in reports, shell: folders and tools most people never find.
A folder with a special name turns into the 'All Tasks' view of Control Panel, a single searchable list of about 200 classic settings. It's just a shortcut view and grants no extra powers, but it's handy for finding old Control Panel options quickly.
If the screen goes black or doesn't come back after sleep, while the PC still seems on, press Win+Ctrl+Shift+B. Microsoft lists this shortcut for waking the device when the screen is blank or black. Try it before you hold the power button.
System Information (msinfo32) lists the hardware, drivers, BIOS version, Secure Boot state and more. From the command line it can save everything to a text file, which is perfect to attach to a support request.
If your PC keeps waking from sleep by itself, powercfg can tell you why. /lastwake shows what triggered the most recent wake, and /waketimers lists scheduled tasks that are allowed to wake the PC.
The manufacturer's serial number (or service tag) is stored in the firmware. One PowerShell line reads it, which is handy for warranty checks or support calls when the sticker is worn off.
perfmon /report runs Windows' built-in System Diagnostics data collector and then opens a report with warnings about hardware, drivers, disks, CPU, memory and network. It's like a free health check that's already on your PC.
Get-ComputerInfo (alias gin) returns hundreds of facts about Windows and the hardware as properties you can filter, such as the build, edition, BIOS and memory, which is easier to script with than msinfo32.
Every page in the Settings app has its own ms-settings: address. Type one into Win+R, or a shortcut, or a script, and Windows opens that page directly, with no clicking through menus. It's great for pages you visit often.
Instead of hunting for yellow warning icons in Device Manager, pnputil /enum-devices /problem lists only the devices Windows reports a problem with, along with the problem code.
PowerToys is a free, open-source set of utilities from Microsoft. It includes Text Extractor (copy text from anything on screen), File Locksmith (what's locking this file?), PowerRename, FancyZones window layouts, Peek file preview, Always On Top, Awake and more.
Reliability Monitor draws a day-by-day chart of app crashes, Windows errors, failed updates and installs, with details for each. It's the quickest way to answer 'what changed right before my PC started acting up?'
Resource Monitor goes deeper than Task Manager. It shows which process is reading or writing which file, which app talks to which network address, and, with the search box under CPU → Associated Handles, which program has a file locked.
Disk Cleanup has hidden switches. /sageset:n lets you tick the categories you want and saves them as preset number n. /sagerun:n then cleans exactly those without asking, which makes it easy to put in a shortcut or a scheduled task.
If a setting is greyed out with 'Some settings are managed by your organization', gpresult shows which policies are applied and where they came from. /h saves a readable HTML report.
Typing shell: followed by a folder name in Win+R or the File Explorer address bar opens special folders that are otherwise buried, such as your Startup folder, the Send To menu folder, or a folder of every installed app.
Windows has a few shortcuts that open whole features: clipboard history, the emoji and symbol panel, a region screenshot, Magnifier, Narrator and voice typing.
Steps Recorder, the old tool that recorded your clicks as screenshots for tech support, was deprecated in November 2023. It still opens on many PCs, but it gets no updates and Microsoft says it will be removed. Microsoft points to Snipping Tool, Xbox Game Bar or Clipchamp instead.
Random crashes or blue screens can be caused by faulty memory. Windows includes a RAM tester that runs before Windows starts. Launch it with mdsched.exe and let the PC restart into the test.
winget isn't just for installing. Run on its own, winget upgrade lists every installed app with a newer version available, and --all updates them all in one go, including many apps that never update themselves.
The wmic command, used in countless old guides, was deprecated in 2021 and removed from Windows 11 24H2 and 25H2 in 2026. It's no longer even an optional feature. WMI itself still works, so the PowerShell CIM cmdlets give you the same information.
robocopy /mir makes the destination an exact copy of the source, which means it also deletes files at the destination that aren't in the source. Add /l to list what would be copied and deleted without doing anything. Always do that first.
Quick Assist is Microsoft's own free remote-help app. Press Ctrl+Win+Q to open it. The helper signs in with a Microsoft account and gets a code, and the person being helped types the code to share their screen.
Sysinternals is a free collection of advanced Windows tools by Mark Russinovich, published by Microsoft. Process Explorer is a supercharged Task Manager, Autoruns shows everything that starts with Windows, and Process Monitor logs file and registry activity live.
When you delete a file, its data stays on the disk until it's overwritten. cipher /w overwrites all of a drive's free space, so previously deleted files can't be recovered with undelete tools. Your existing files aren't touched.