Use the hidden Wireless Diagnostics app — via Apple Support
macOS includes a Wi-Fi troubleshooting app that's only reachable from a hidden menu item. It checks your connection, lists problems with suggested fixes, and saves a report you can hand to your ISP or IT support. It doesn't change your settings.
Takes effect right away
How to do it
- Quit open apps and join the Wi-Fi network that's giving you trouble.
- Hold Option, click the Wi-Fi icon in the menu bar, and choose Open Wireless Diagnostics.
- Follow the on-screen steps. When it finishes, click the Info buttons in the Summary for details.
- The report is saved in
/var/tmpas a file starting withWirelessDiagnostics(Finder: Go > Go to Folder, type/var/tmp).
Sources
- Use Wireless Diagnostics on your Mac — by Apple Support
- Source reviewed
- 2026-11-02
- Link checked
- 2026-11-02
- Tested hands-on
- Not by Oddbyte.Me
Oddbyte.Me hasn't tried this on every macOS version, so keep the undo handy.