Fix-It Finder

What's going wrong?

Pick the problem. Each one lists step-by-step guides first, then the best fixes for every platform.

Wi-Fi or internet isn't working

Connected but no internet, can't join Wi-Fi, keeps dropping

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My device is slow or out of space

Sluggish, apps lag, 'disk almost full', can't install updates

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Battery drains fast or the device runs hot

Battery dies early, phone or laptop gets hot, fans loud, kernel_task

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An app or the whole system froze or won't start

Not responding, crashes, stuck on boot, need safe mode

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Updates fail or won't install

Update stuck, error codes, not enough space, keeps restarting

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I think I clicked a scam or have a virus

Phishing email, fake tech support call, pop-ups, strange behaviour

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Passwords, 2FA and passkeys

Too many passwords, set up two-factor, what is a passkey

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Back up (or restore) before something goes wrong

New phone, failing drive, reinstalling, lost files

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Printer is offline or won't print

Printer offline, job stuck in queue, not found, poor quality

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Can't reach a NAS or shared folder

Network drive missing, SMB errors, slow Finder browsing, error 53

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Reach my computer or home lab remotely

Remote Desktop won't connect, SSH errors, need a VPN

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