Troubleshooting offline printer problems in Windows — by Microsoft Support

beginnerpageLink only (©)

Fixes for a printer that shows as Offline in Windows although it is on and connected, starting with the automatic troubleshooter and moving to manual checks.

Quick steps

  1. Run the printer troubleshooter in Get Help
  2. Power cycle the printer
  3. Confirm it is on the same Wi-Fi as the PC
  4. Cancel pending jobs and restart the Print Spooler
  5. Remove and re-add the printer, then restart the PC

Paraphrased from the source. Menus can differ by version, so check the original for full details.

Read the full article on support.microsoft.com

Source: Troubleshooting offline printer problems in Windows by Microsoft Support. Licence: Link only (©).

Source reviewed
2026-11-02
Link checked
2026-11-02
Tested hands-on
Not by Oddbyte.Me

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