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If Face ID isn't working on your iPhone or iPad Pro — by Apple Support

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Troubleshooting steps for Face ID: update iOS, check settings, clear anything blocking the camera, restart and reset Face ID if needed.

Quick steps

  1. Update and confirm Face ID support
  2. Check Face ID settings
  3. Clear anything blocking the camera
  4. Restart, then reset Face ID if needed

Paraphrased from the source. Menus can differ by version, so check the original for full details.

Read the full article on support.apple.com

Source: If Face ID isn't working on your iPhone or iPad Pro by Apple Support. Licence: Link only (©).

Source reviewed
2026-11-02
Link checked
2026-11-02
Tested hands-on
Not by Oddbyte.Me

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