If Face ID isn't working on your iPhone or iPad Pro — by Apple Support
beginnerpageLink only (©)
Troubleshooting steps for Face ID: update iOS, check settings, clear anything blocking the camera, restart and reset Face ID if needed.
Quick steps
- Update and confirm Face ID support
- Check Face ID settings
- Clear anything blocking the camera
- Restart, then reset Face ID if needed
Paraphrased from the source. Menus can differ by version, so check the original for full details.
Source: If Face ID isn't working on your iPhone or iPad Pro by Apple Support. Licence: Link only (©).
- Source reviewed
- 2026-11-02
- Link checked
- 2026-11-02
- Tested hands-on
- Not by Oddbyte.Me