Troubleshoot problems updating Windows — by Microsoft Support
A fix-it guide for failed Windows 10 and 11 updates, from the automated troubleshooter through common error codes to clearing the update cache. It recommends backing up personal files before you start.
Quick steps
- Run the built-in Windows Update troubleshooter
- Confirm the PC is plugged in and online
- Check the account has administrator rights
- Unplug unneeded external hardware
- Clear the Windows Update cache (SoftwareDistribution folder)
Paraphrased from the source. Menus can differ by version, so check the original for full details.
Source: Troubleshoot problems updating Windows by Microsoft Support. Licence: Link only (©).
- Source reviewed
- 2026-11-02
- Link checked
- 2026-11-02
- Tested hands-on
- Not by Oddbyte.Me