Backup & Restore

Explains how to back up manually or turn on automatic iCloud Backup so a copy of your data exists if the device is lost or damaged.

Shows how to back up to a Mac using Finder (macOS Catalina or later), including the optional encrypted backup.

Explains how to erase all content and settings after backing up, and what credentials you will be asked for.

Describes moving your data and purchases to a new device from an iCloud backup, with or without the old device nearby.

Checklist for handing off a device: back up, move your information, confirm no repairs are pending, sign out of accounts and erase.

Shows where Mac and PC store device backups and how to delete or archive one from Finder or the Apple Devices app. Deleted backups cannot be recovered.

Explains how to restore from an iCloud backup or a computer backup, and what to do after a service visit. A device that is already set up must be erased first.

Explains how to restore a computer backup onto a new device, including that a set-up device must be erased first and that Health data needs an encrypted backup.