Fix Wi-Fi connection issues in Windows — by Microsoft Support
A troubleshooting ladder for Wi-Fi problems on Windows 10 and 11, from the automatic troubleshooter through router restarts, band switching and driver fixes to a last-resort network reset.
Quick steps
- Run the Network troubleshooter
- Check Wi-Fi is on and Airplane mode is off
- Forget the network and reconnect
- Restart modem and router, or try the other 2.4/5 GHz band
- Reinstall the Wi-Fi driver, then use Network reset if needed
Paraphrased from the source. Menus can differ by version, so check the original for full details.
Source: Fix Wi-Fi connection issues in Windows by Microsoft Support. Licence: Link only (©).
- Source reviewed
- 2026-11-02
- Link checked
- 2026-11-02
- Tested hands-on
- Not by Oddbyte.Me